Receptionist Seattle, WA

GENERAL DESCRIPTION & RESPONSIBILITIES

The Receptionist will maintain office operations by greeting visitors; receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; serving client, both internal and external.       

  • Greet public and clients and direct them to the correct staff member or correct room for meeting
  • Answer phones as necessary
  • Respond to emails and other correspondence from Managing Partners, Directors, Vendors, Employees and all other parties in a professional, prompt and courteous manner
  • Coordinate messenger and courier service
  • Receive, sort and distribute incoming mail
  • Retrieve information when requested and respond with detailed, professional and complete information
  • Update and maintain internal staff contact lists
  • Co-ordinate and maintain staff administrative records such as staff parking, lockers
  • Assist with event planning and preparation
  • Monitor, maintain and stock office supplies
  • Ensure office equipment is properly maintained and serviced
  • Perform work related errands as requested such as going to the post office, store
  • Keep office space tidy and ensure cleaning requests are addressed
  • All other duties as assigned or anticipated

PLACEMENT CRITERIA & REQUIREMENTS

  • High School Diploma or equivalent; Bachelor’s degree in Business Administration preferred
  • Previous office experience preferred
  • Competent computer skills including MS Office or equivalent; Technology skills including use of e-mails, group messaging
  • Verbal and written communication skills
  • Problem solving ability
  • Attention to detail
  • Accuracy
  • Flexibility
  • Reliability
  • Independent thinking and decision making ability
  • Organization and planning skills
  • Work management and prioritizing skills
  • Must have reliable transportation to run errands at any time during the work day

VALOREM EXPECTATIONS

These are the traits that we hold in the same regard for all employees, also viewed as performance indicators.  Each employee should uphold these attributes as a part of their employment with Valorem.

Communication and Interpersonal Skills

  • All employees are expected to exhibit exemplary customer service skills, to all people, regardless of level inside or outside of the company 
  • Written and verbal communication skills should be professional, concise and effective

Collaboration and Teamwork

  • Build alliances to solve problems and achieve objectives by sharing knowledge and information
  • Work cooperatively and respectively with co-workers
  • Strong collaboration skills, works well with ambiguity, works well across roles and groups
  • Openly and actively participates in the direction of our Company
  • Exercise confidentiality concerning the affairs of the business

Personal Ownership and Responsibility 

  • "Own” your work – take initiative, be proactive, anticipate and complete projects in a comprehensive manner while still remembering the details
  • Be here to enhance and promote Valorem  
  • Exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others 
  • Creativity, capacity and a conviction to innovate and deliver best-in-class solutions

Customer Focus

  • Always put the clients’ needs first, thinking proactively from their vantage point, not your own
  • Follow through with all client expectations and accountabilities

Time Management and Productivity

  • Meet your timelines and goals 
  • When you say you are going to do something, it is your responsibility to perform within the timeframe

PHYSICAL DEMANDS 

While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.  The employee is occasionally required to stand, walk, and drive or ride in a motor vehicle.  The employee must occasionally lift and/or move up to 25 lbs.  Must have the ability to travel, sometimes with short notice.

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